Policies & Forms

Billing

Billing Policy – outlined in our NEV Power Energy Agreement – NP NEV Power Energy Agreement 19 02
Debt Recovery & Hardship Policy / Account Assistance Procedure – NEV Power Code of Practice for Debt Recovery

Customer Services

Requesting connection form – NP Application for Connection to NEV Power Network 19 11
Energy agreement – NP NEV Power Energy Agreement 19 02
Complaint and Enquiry Policy  – NEV Water Complaints Handling and Dispute Resolution Policy

Workplace Health & Safety (WHS)

WHS Policy – NEV030 Our H&S Commitment WHS01 – NEV030 Our H&S Commitment WHS01