Your account – Information for customers

The following pages contain all the information you need to manage your water & sewer services with NEV Water.

New customers – contains the information and forms you need whether you are building a new home or have purchased an existing home.

Residential Pricing – outlines the information regarding the charges you can expect for the supply of water & sewer services.

Understanding your bill – provides all the information regarding when and how frequently you can expect your bill

Payment options – outlines the various ways you can arrange to pay your bill

Reporting a fault, raise a concern or making a complaint – we are keen to understand when things are not going well. This page outlines the best way to report a problem.

Making changes to your account details – from time to time you may need to let us know new contact information such as a new email address – this page provides all the information you need to make changes.

Buying or selling a property – when the time comes, and you need to move on, this page gives you information on closing your account.