Billing

Billing Policy – outlined in our NEV Power Energy Agreement – NP Energy agreement 24 05
Debt Recovery & Hardship Policy / Account Assistance Procedure – NEV Power Code of Practice for Debt Recovery

Customer Services

Requesting connection form – NP Application for Connection 24 03
Energy agreement – NP Energy agreement 24 05
Complaint and Enquiry Policy  – NEV Water Complaints Handling and Dispute Resolution Policy

Workplace Health & Safety (WHS)

WHS Policy – NEV030 Our H&S Commitment WHS01 – NEV030 Our H&S Commitment WHS01